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In
many ways, Louis Shuster could be called the quintessential
Florida designer. After a nine year partnership, in
1990 he went out on his own and the company became Shuster
Design Associates.
Florida, he says, is gaining prestige, not only for the
top designers now working here, but also for the artisans
and craftspeople who support the design community. Shuster
frequently does work in his hometown, Philadelphia.
"They want the cabinetry made in Florida and shipped
there. It's the same with laminates and faux finishes.
Work is going on here in South Florida that nobody else
in the country is doing.
"Florida is a very inspirational place to work," Shuster
opinions. "It's the climate, the architecture such as
the Mizner influences throughout Palm Beach ... it's
the Spanish influence.
When
it comes to design, Louis Shuster means business. Last
year, he says, was the firm's best year ever. "The economy
is probably worse now than it was a year ago, and I've
already superseded last year's figures." How does a
design firm make money during a recession? Shuster ponders.
"It's the same principles in design as in any business.
You must be consistent at what you do. You must continually
turn out good, creative work. You must provide good
service. You must carefully watch the business by keeping
in close. contact with your clients, your suppliers,
and all of your vendors. It's that simple."
And that complex.
Louis Schuster, IDG ISID, a Philadelphia native who
has been working in the interior design field in Florida
for the past ten years, adds: "And I don't design for
myself. I design for my clients. My jobs all have a
very distinctive personality - and it is all about what
the client is about; not what I am about."
Simply stated, Shuster believes that most people in
design are primarily into the aesthetics of it, and
not the 'business end.' "I think this is so clear to
me because of the fact that I was a retailer; I have
some law school background. One of the main attributes
of my business is that I am a businessman as well as
a designer.
"Today clients are concerned more than ever before with
exactly how their money is being spent. The accuracy
of the bookkeeping of the job and the billing are equally
as important as the design.
"This is like a marriage. When you sign a contract with
a client you are married to that client - whether it's
a six-month project or a year or even a room that may
just take a month. While the wives may seem to be more
interested in the aesthetics of the job, the husband
is ALWAYS concerned with the bottom line. What's it
going to cost me? How do I pay for this? What are the
services that you provide?
"And if you can appeal to both people throughout the
time period, and satisfy both their needs, then you've
got it made today. Unfortunately a lot of designers
are unable to accomplish this. They can do one or the
other but they cannot do both."
Shuster is flying high these days, fresh from his 'Best
Commercial/Contract Design/Limited Budget' award at
the recent IDG/DCOTA Designers of the Year gala. (Add
this to dozens of others!) Shuster Design
Associates was honored for work on
a dental office in North Miami Beach. "This inspires
creativity... not only in design, but in architecture
and materials. For example we are seeing a lot of terra
cotta and unusual stonework that is indigenous to Florida.
The look is catching on elsewhere.
"South Beach has absolutely revived Deco, and this has
filtered into the design industry in lighting, in furnishings,
in architecture."
In addition to his affiliations with IDG and ISID, Shuster
serves on the Board of Governors of DCOTA and is also
involved in Networking South, a group of top South Florida
designers who get together every six Weeks to exchange
ideas.
When he's not working, his first love is music. Just
back from a jazz festival in Cancun ("I adore jazz!"),
he has played the piano since he was six. It comes naturally.
His brother is a professional drummer and his father
had a 'big band' in his day. Another passion is classic
cars (his is a '56 Thunderbird). But most of the long
days are dedicated to design, beginning early in the
morning at the office, and often running to 11 or 12
at night, either with suppliers, vendors, or contractors,
at the DCOTA building, client contact, or visiting job
sites. "There are no hours in design," Shuster adheres.
"Any designer that is open from 9 to 5 in this industry,
I don't feel can make it."
As the interview winds down, Shuster, often described
as conscientious, businesslike, and professional, relaxes
a bit. He has reached the point in his career and his
life where he can afford to feel good about himself
and all that he has accomplished. Giving much credit
to his associates, and looking around the sunny open
offices, Shuster's eyes twinkle: "I still get excited
about coming to work."
IT
WORKS FOR SHUSTER
Show
clients what design quality means through actual installations
in your own office or studio, good portfolio photography,
or actual installations.
FIorida
has a bad 'rap' with design. It's usually a long-distance
situation. They want to know the designer is on the
job, and there is honesty and integrity there when they
are not around. It's difficult to gain their confidence,
and many of them have been burned. Build a good reputation
on finishing. I
mean down to the accessories, the artwork, the towels,
the sheets, the dishes ... as far as the client wants
to take it that's as far as I go. They want their lives
made easy. This is a service business.
Follow-ups
on the job are important. Once the contract has been
signed, and a presentation made, they want answers,
a timetable. They want to know time frames and they
want them to be met.
I'm
not a designer who says throw away everything that you
have. If it is something that they love or treasure;
that they got on a trip or was inherited from their
grandmother - I'll work it in in a clever way.
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